PRIVACY POLICY
Last Updated: April 23, 20261. INTRODUCTION At CriticOwl Games ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (criticowl.com), sign up for our newsletter, or interact with our community channels.
2. INFORMATION WE COLLECT We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our games. The personal information we collect may include:
Contact Information: Such as your name and email address when you sign up for our newsletter or use our contact form.
Communication Data: Any messages, feedback, or inquiries you send directly to our team via email or contact forms.
Automatically Collected Data: We may automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, and browsing behavior (pages viewed, links clicked) to help us understand how our website is being used.
3. HOW WE USE YOUR INFORMATION We use the information we collect for the following business purposes:
To send you newsletters, game development updates, and marketing communications.
To respond to your direct inquiries, press requests, or customer support questions.
To analyze website traffic and improve our website's user experience.
To notify you about changes to our website, games, or any products or services we offer.
4. SHARING YOUR INFORMATION We do not sell, rent, or trade your personal information to third parties. We may only share your information in the following situations:
Service Providers: We may share your data with trusted third-party vendors who perform services for us, such as email delivery (e.g., Mailchimp) or website analytics (e.g., Google Analytics). These third parties are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.
Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable laws, governmental requests, court orders, or regulatory requirements.
5. COOKIES AND TRACKING TECHNOLOGIES Our website may use cookies and similar tracking technologies to access or store information. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
6. CHILDREN'S PRIVACY CriticOwl Games does not knowingly collect or solicit personal information from anyone under the age of 13. Our website and games are directed at audiences who are at least 13 years old or older. If we learn that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will delete that information as quickly as possible.
7. YOUR DATA RIGHTS Depending on where you reside, you may have specific rights regarding your personal data. You have the right to:
Access the personal information we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data.
Opt-out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of any of our emails.
8. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.
Contact Information
If you have questions, comments, or requests regarding this Privacy Policy or how we handle your data, please contact us at:
CriticOwl Games Oakville, Ontario, Canada Email: adcriticowl@gmail.com